Protect your Windows Sticker

We have noticed from our customer machines that the licence stickers on their computer have been damaged preventing the activation of Windows as we can’t see the licence key.

These stickers can be easily damaged more so on laptops as the sticker is usually under the laptop.

Here is our advice; place some stick tape over the licence sticker but only use enough just to cover the sticker. This will ensure that the sticker remains in good condition should you need the licence key again. You can also use this method for all licence stickers produced from Microsoft.

You would think that Microsoft would put a protective covering over the sticker but let’s just think this one through from their point of view. Damaged sticker, customer has to buy another licence $$$ for Microsoft.

Online backup and the risks

Online backup is becoming increasingly popular among business and home users, but here are some questions you need to be asking the providers before signing on the dotted line. This article is not meant to scare but meant to make you think before handing over your hard earned cash.

1) Where is my data stored?

This question is very important because if the data is stored in the UK then it’s covered by UK data protection laws, however if the data is stored abroad then your data would be under that country’s laws. Here are some examples; if your data was stored in the US then there is a law over there called “the patriot act” which would give the government full access to your data at any time. Your data could be stored in a country that has no data protection laws and could be read and copied by anyone.

Is the data encrypted so no one can read my information stored there?  Who has access to my data?

2) If I close my account will the data be securely deleted?

When you close your account with the provider you need to know that your information will be deleted securely and will not fall into someone else’s hands.

3) Do your homework on the company providing the data storage solution.

Are they a registered company, you can check their details at companies house and use the web check facility to help to ensure you are dealing with a legitimate company. Do they have a telephone number in the UK? Check their terms and conditions.

4) Space

Some companies offering backup solutions require that you have enough space on your computer to make a second copy of your data for backup purposes.

After all as with any purchase make sure you do your homework before handing over any payments. There are some very good companies offering online backups that will be able to answer all your questions satisfactorily.

Backup My Documents and Files

Shockingly 9 out of 10 of our home user customers do not backup their documents or pictures not even onto CD or DVD

When we asked our home customer what would happen if their computer hard drive was to fail completely beyond repair, their response was that would be very upset about losing all their family photos and documents.

There is help out there, and we have found a piece of software that can make the backup process a breeze.

Paragon Software Group offer a free backup tool called “Paragon Backup & Recovery 2010” to home users. It’s easy to setup and run.

You can get yourself a copy from

Windows Service Packs

Here is all the major service packs for the Windows OS family.

The downloads below are the full administrative downloads (the full size files for off line installs). Dont forget to burn the files you download to a CD or DVD so you dont need to download them again!

Windows XP

Windows Vista

Free Antivirus AVG 9

Need an antivirus program but you havent got any money to spend on protection, well dont go unprotected get AVG’s antivirus 9 program for free. This program will give you the basic protection you need. When you have some money you can upgrade to the full version later.

Click here to download

Provided by

Check your Broadband Speed

Not sure what speed you are getting from your broadband provider, why not click on the “Start Speed Test” button and see what you are really getting.

This service is not provided by the IT Guru Limited but is provided by for the convieance of our customers.

Zoom in Internet Explorer

Did you know that you can zoom in and out on Internet Explorer.

Maybe you just can quite see the small writing or you would just like to make it smaller to fit everything in. Well this is how you do it.

Press and hold CTRL and press the plus or minus key on your keyboard to make the webpage bigger or smaller.

Get to the desktop quickly

Have you ever had lots of programs running at the same time cluttering up your screen, and you suddenly need to get to the desktop quickly.
Well here is the answer.

There is a key called a windows key and it’s between your ctrl key and your alt key, Hold down this key and press d and then let go of both keys. And you will instantly see you’re desktop.

Here are some others:

  • Windows key and E (This will open windows Explorer)
  • Windows key and R (This will open the run dialogue box)
  • Windows key and F (This will open the search dialogue box)
  • Windows key and L (This will lock your computer – does not work on all O/S)
  • Windows key and U (This opens the utility manager)

Excel 2007 Viewer

Do you need to view excel documents that have been sent to you, then download the viewer program here.

Backing up your documents

When it comes to backing up your documents, this should be at the top of your computer tasks. Your precious photos and documents just can’t be easily replaced, and if lost would cause you major grief.

Backing up can be done easily and simply, you may already have the necessary software installed. Norton 360 comes with a backup option included within the software and can be configured to backup automatically with little effort.

We would recommend using a piece of removable hardware like a USB memory stick or an external hard dive to store your backup data.

If you don’t have Norton 360 don’t worry, did you know that you computer already has a backup program included with Windows XP Professional if you have the home edition then follow these steps to get it installed.

  1. Put your Windows XP Home edition CD in your CD drive.
  2. Double-click the Ntbackup.msi file in the following location to start a wizard that installs Backup:
  1. When the installation wizard is finished, click Finish

Once you have installed the backup utility it can be found in the following location.

  • Start -> All Programs
  • Accessories -> System Tools
  • Then click on backup to start the wizard

Setting up a backup with the wizard is very easy there three main steps.

  1. Step 1 – What do you want to backup
  2. Step 2 – Where do you want to store it
  3. Step 3 – Click Finish to make it happen

You may notice a button called “Advanced” under here you can setup a schedule of when the backup should be processed and how often. If you do use this area then make sure you stick to the backup schedule. If you don’t want to use this button then put a reminder in your outlook calendar to remind yourself say once a week on a day you know you can commit to setting up a backup.

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